Aamir Qutub

Angel Next Door website helps neighbours help each other #AngelNextDoor

These are challenging times.. I am scared.. and so is everyone else… I am scared for myself and my community.. people struggling with food, medicine, jobs, business, depression and so on… We are eager to help others in a crisis but, right now, with the community locking down against coronavirus it’s hard to know just who needs help – or where …

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How to avoid annoying prospects with personalisation

How long does it take before prospects walk away from your website? 15 seconds! Has this time span changed? It probably has. Technology has nurtured more impatient people. Immediacy is the expectation. But we shouldn’t perceive this in an overly negative light. In people-to-people conversations, there’s an element of immediacy expected. This is the world …

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How to be a growth-centric customer experience brand

Good news: a 2019 Forrester study revealed that Australian brands have not risen to the Excellent Category of its Customer Experience Index. This means that the race remains wide open. Will yours be the first brand to occupy a spot in this category? In a competitive business environment, it has been argued customer experience is …

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How to improve user experience with chatbots

As businesses strive hard to win the personalization race, the focus has turned to enhance the quality of engagement with prospects and customers alike. If you think personalization has run its full course, think again. It’s still evolving. With more brands and businesses jumping on the bandwagon, it still has a distance to go. You’ll …

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How voice search technology will accelerate brand growth

Ordering a pizza or checking on the UV rays before this Sunday’s beach outing is just a few spoken words away. It used to be a click and swipe but with the emergence of voice technology, your search is more audible now. From Siri, Amazon’s Echo to Google Home, you don’t need your fingers to …

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